Operational Excellence at Illinois

Operational Excellence is a campuswide initiative to streamline, innovate, and improve administrative services and processes at all levels.

Efforts began in May 2021 to reimagine how our administrative areas — Budget, Capital Delivery, Data, Human Resources, IT, Marketing & Communications, Procurement, and Space — can most effectively support university missions. The Strategic Project Management Office (SPMO), which provides leadership for university-wide initiatives and developments that require project management and coordination, oversees Operational Excellence.

Office of the Provost
Swanlund Administration Building
601 E. John Street, MC 304
Champaign, IL 61820
(217) 333-6677